Remote Shopify Support | Affordable Live Shopify Help Sessions
What can you do in a Shopify support session?
The main things covered in my Shopify help sessions tend to be
- Fixing Shopify display issues
- Adding new pages and templates
- Adding new store functionality
- Improving UX and customer journey
- Impartial advice on e-commerce best practices in Shopify
- Setting up Shopify conversion tracking
- Setting up Google Analytics for Shopify
How long are Shopify support sessions
My Shopify help sessions are generally 2-3 hours. I find that anything under 2 hours is not long enough to run through the store and get work done. Anything over 3 hours tends to be to a bit too much for one session. You are welcome to book multiple sessions and even 2 in one day with a break in the middle if that is your preference.
What do I need to provide to do a Shopify help session?
If you have a list of jobs or amends you would like to achieve during the session then I would recommend sending that over in advance as well as setting me up with a temporary staff account or a set of login details under a temporary password which you can change after the session.
How much do Shopify support sessions cost?
I charge £50 an hour for Shopify support sessions, so they cost £100 for a 2 hour session and £150 for a 3 hour session. Any work that is carried over outside of the allotted hours will be billed additionally at £45 an hour and this will be discussed during the session.
I also require a 50% session deposit to book your date/time slot, this is transferable with 2 days prior notice but non-refundable.
Can I use Shopify support session to set up a store?
This service is not specifically aimed at setting up new Shopify stores, it is aimed more at people with existing stores. If you want to get a new Shopify store set up, I do offer this as a separate service here.